MEET THE TEAM

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MWGEF  a non-profit organization that benefits and empowers women and girls in Malawi, Africa.   Lori Vergin, President of M.power.  extended an overwhelming gift to MWGEF.  She so generously took over the challenges we were facing to promote and make MWGEF known in our community and world by creating a website and social media presence that we can maintain, developing online donation mechanisms for funding and teaching us to create collateral in support of our efforts.  There are no words to express our gratitude to her.  Her glowing expertise and perfectionism has proved to be a blessing.  Simply put thank you, Lori!

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Kandiyohi County and the County Economic Development Commission engaged the services of M·power in 2016 for a survey on the feasibility of a successful broadband deployment project. M·power conducted a residential survey that proved effective for securing relevant, timely, and representative data to make final determinations about moving forward on the project. The M·power team was professional, skilled and cordial in all of their work in partnership with Kandiyohi County.

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I would like to thank Mpower Consulting for your recent Customer Service training with our employees. Your training was engaging, interesting and informative.  The feedback that I have received has been very positive.  Many employees felt that the examples used throughout the training helped convey your message.  I would also like to thank you for meeting with our management team and sharing what it takes to be a successful team leader.

I look forward to a continued relationship with you as future training opportunities within our company arise.

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The M•power associates were the catalyst for bringing our organizational structure and systems up to speed. Operating on outdated technological platforms, business processes, and procedures, we needed a guide for our organizational transformation. M•power was instrumental in elevating all aspects of our operations, from office organization to staffing to communications. They accomplished everything with a high degree of professionalism and competence.

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We’ve been a happy, satisfied client of M•power for several years. After listening to the challenges we were facing and understanding our need for growth, the M•power team conducted leadership and management training for our supervisors and managers, customer care and sales training for our customer care and installation/repair personnel, and team-building for our systems and facilities team. The sessions were spot on and were delivered with confidence, composure and professionalism.

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Etex is extremely pleased and appreciative of the consulting services provided by the M•power team. Etex began evolving into a more competitive and customer-focused company in 2014, and M•power provided guidance every step of the way. M•power customized training for our board and management team, who were the first to adopt the new culture and accountability strategies. Each department was then evaluated and their job descriptions revised and customized to align the executive vision with their daily responsibilities. M•power provided training on these new duties, and on our updated customer agreements, which we revised to match our new focus.  To continue our emphasis on growth, we coupled the M•power training and guidance with our performance measurement and analytics programs to develop an environment that allows individuals to succeed in their jobs and be recognized and rewarded fairly.  I would recommend M•power to any company looking to boost their potential.

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M•power's team served our non-profit organization and provided just what we needed to bring to life long overdue organizational restructuring projects, find operational efficiencies, conduct technology audits, implement system upgrades and so much more. They did all this with a spirit of enthusiasm, friendly collaboration and top-notch professionalism, and we couldn't have been more pleased. 

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The M•power team has developed creative ideas for our marketing that built upon my vision for reaching our customer base while still meeting the challenges of the communities we serve. The team developed outdoor advertising, print ads, online and social media ads, yard signs, direct mail pieces, and leave-behind collateral to support our sales team and account managers. I consider M•power a partner in our success, and recommend them to anyone interested in “M•power”-ing their business!

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The M•power associates were the catalyst for bringing our organizational structure and systems up to speed. Operating on outdated technological platforms, business processes, and procedures, we needed a guide for our organizational transformation. M•power was instrumental in elevating all aspects of our operations, from office organization to staffing to communications. They accomplished everything with a high degree of professionalism and competence.